Benin Electricity Distribution Company (“BEDC” or “Benin Disco”) as we know is one of the distribution companies (DisCos) that was created following the shakeup and privatization of the state-owned Power Utility, which was under the former Power Holding Company of Nigeria Plc. BEDC is solely responsible for retail distribution of electricity in the following region. Delta, Edo, Ekiti, and Ondo States with a total geographical coverage of 55,770 square kilometers. The company currently operates from a total of twenty two (22) business districts with approximately 350 offices that is located across the four (4) states with about 13 million consumers of their daily electricity output in about 4 million households across the region.

 

The Company In order to ensure that they get your feedback on the service rendered, kindly use any of the contact details below to reach the Customer Complaints Unit (CCU) or you can visit any of the Customer Complaints Centers (CCC) listed below based on your location for further engagement, Enquiries And Requests.

 

READ ALSO- How To Recharge A Prepaid Electricity Meter, Check Balance And Check The Meter Number

 

BEDC Complaints Offices In Nigeria

 

BEDC CUSTOMER COMPLAINT CENTERS

S/N

 

LOCATION

LOCATION ADDRESS

 

 

 

EDO STATE

 

 

1

HEAD OFFICE

5, Akpakpava Street, Benin City.

 

 

 

 

 

 

2

AUCHI

Jattu/Auchi Road, By Jattu Junction,

 

Behind Afemai Line, Auchi

 

 

 

 

 

3

ETETE

13, Omoragbon- Agho Street, Off Sapele

 

road, Etete, Benin City

 

 

 

 

 

4

EVBUOTUBU

No. 198 Ekenwan Road, Benin City

 

 

 

 

 

 

5

IKPOBA HILL

2, Benin – Auchi Road, Oregbeni, Benin

 

City

 

 

 

 

 

6

GRA

Central Road, Beside Police

 

Headquaters, GRA, Benin City

 

 

 

 

 

7

SOKPONBA

15, Ikpema Street, Benin City

 

 

 

 

 

8

UGBOWO

46, Textile Mill Road, Benin City

 

 

 

 

 

 

9

EVBUORIARIA

KM 9 Benin/Sapele Road (Cowries Paint

 

Building), Benin city

 

10

UROMI

Ilushi Road, Uromi.

 

 

 

 

 

 

11

OKADA

NIPP Injection Sub-station, Benin – Lagos

 

Express way, Benin City

 

 

 

 

 

 

 

EKITI STATE

 

 

12

 

ADO EKITI

55, Ajilosun Road, Ado Ekiti

 

 

 

 

 

 

13

 

IDO EKITI

Beside Faalex filling station Ifaki road, Ido

 

 

Ekiti.

 

 

 

 

 

 

 

DELTA STATE

 

 

14

 

AGBOR

1 old Warri/Uromi rd,Uromi Junction

 

 

Agbor

 

 

 

 

 

 

 

 

Extract Layout Phase 1, Block 11b, Core

 

15

 

ASABA

Area, Illah Anwai Road, Asaba, Delta

 

 

 

 

State

 

16

 

WARRI

25, Warri/Sapele Road, Warri, Delta

 

 

State

 

 

 

 

 

17

 

SAPELE

AT&P Quarters, By Seplat, Sapele/Warri

 

 

Road, Sapele, Delta State.

 

 

 

 

 

18

 

PTI

207, PTI Road, Effurun, Delta State

 

 

 

 

 

 

19

 

OTOR UDU

NIPP Ekete Injection Substation along

 

 

DSC Express Road, Delta State.

 

 

 

 

 

 

How To Channel Your Complains

All Customers that are having issues or not satisfied with CCU’s actions or inaction, can send their escalation and complaints to:

The Benin Forum Office at 34, Akpakpava Street, Benin City , 0903 780 8592 or beninforum@nercng.org for further review.

 

BEDC Contact Head Office

Head Office – No 5 Akpakpava Street, Benin City

Phone in – Speak with a call Agent on 0803 901 2323

Walk in – Speak with a Customer Care Officer at any of our Customer Complaint Centers

Email – customercomplaints@bedcpower.com

Website www.bedcpower.com

Follow us – @bedcpower.com.

 

How To Recharge Your Prepaid Meter Online

For more precise illustrations and direction on how to recharge your meter online, kindly click on the link below.

1 Comment

  1. please sis/ma.
    if there’s any linkage that you want to feel in your noble company here is my number 08103415116

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