How To Recharge A Prepaid Electricity Meter, Check Balance And Check The Meter Number

In this eye opening review we would be looking at Prepaid Electricity Meter Recharge Processes as Electricity Tariff we know varies across board in different countries with Nigeria no an exemption in this worldwide trend. The Prepaid Meter is a new innovation in Nigeria, which most people including myself see as a messiah as this has clearly been an eye opener to our years of heavy Rip-off by the Discos in the past. With this new development you only get charged for whatever you use as against the previous practice where the Then PHCN Officials comes to your Apartment to take your Meter Readings every other month.

The dark days are over and the new era in the Power Sector is here but this has not gotten to everybody in the country as at yet. However the fair average that presently enjoy this “Luxury” all around the country, have most times given a positive feedback in favour of this new Technology which does not give room to Estimated Billing practice that is most common with the old System. In this post we will be carefully looking at various ways we stand to benefit from this new technology, its Pons and Cons and most importantly how to recharge and Load the Cards On the Prepaid Meter Machine.

 

How To Purchase Prepaid Meter Power Credit Online And In The Outlets

  1. Visit any of the dealer Outlets or the Dico Offices nationwide with your meter card.
  2. On getting to the agent’s shop, provide the card which would carry your Meter number as well.
  3. Presently the 100 units of credits goes for 2,300 Naira only in all the outlets which if well utilized would be for A Month and Half. However you can decide to buy as much as you can afford.
  4. Once the account is credited, you would be provided with a 20 digit codes that comes along with your receipt.
  5. The 20 Digit is the recharge code to be entered through the UIU Keyboard

 

 

READ ALSO- Abuja Electricity Distribution Company: How To Make AEDC Payment Online And How To Recharge Your Prepaid Meter

 

 

How To Recharge The Meter Using The 20 Digits Recharge Codes Of Units Bought

  1. Ensure that the control box is connected to a power source or alternatively, batteries can be inserted at the back of the box incase of power failure.
  2. Once the box is powered on, now enter the 20 digit recharge code for activation. The codes will be displayed on the UIU LCD Screen as you type.
  3. If the Token is incorrect or mistakenly typed, Kindly press the Red Button to cancel the activation. Otherwise if the Token is correct, Press the green button to activate the code and recharge.
  4. If the Token entered is correct, the screen will display “ACCEPT” which mean that the recharge was successful.
  5. If the screen displays “REJECT” then it means that the code was not accepted and the recharge FAILED. This may occur if you have entered a wrong or invalid recharge code, you may need to check again and retry.

 

How To Check Meter Number, Balance And The Total Credit Used

All these information are very vital to user to enable keep records and make sure they utilize their credit efficiently.

To check Meter Number press 65 then the blue button, the meter number is the 11 digit numbers that displays on the screen.

To Check Balance PRESS “07” on the keypad and then press the blue button. The available balance will be displayed in this format. (102.12).

To Check the credit used so far PRESS 07 on the keypad and press the blue button, then wait for the reply to be displayed as shown above.

 

 

READ ALSO- Ikeja Electric (IKEDC): How To Recharge Meter Online And Their Agents Addresses In Lagos

 

How To Settle Outstanding Debt On The New Prepaid Meter

This applies to those who probably have backlogs of debt on the old meter billing system but just got their Prepaid Meter. Trust me The debt will not just be forgotten. However it would be spread over a certain period of time to make the payment seamless and not hitting too hard on our budget.

We hope this information was helpful. Please feel free to ask any question as regards this post or any of our posts and be sure to get a quick response from us as quickly as possible.

86 Comments



  1. // Reply

    Is token transferable from one meter to another


    1. // Reply

      Hi George
      Recharge token is not transferable once it is loaded on one device.
      Regards


  2. // Reply

    How do I load on the new mojec&microstar customer interface unit? I’ve typed in the token code but it’s giving me Lint error code. When I try to check for available credit or even meter number, it gives me an err-06 error code. What do I need to do?


    1. // Reply

      Hi Princess,
      Please call the nearest IKEDC to your for further assistance.
      Regards


  3. // Reply

    Please I want to know the code number that I will use to load,because my meter is faulty.


    1. // Reply

      Hi Barry,
      you don’t need any code to load your meter, just enter the recharge PIN you Purchased. as described above.
      Regards


      1. // Reply

        d button of my prepaid meter is not pressing for d past 2 days now and av being calling d customer care line and I was told dey will rectify d issue for me , up till today nw am not seeing any solution to dat. There is power supply in my area except my flat is annoying


      2. // Reply

        How can I load my pin online since d button of my prepaid meter is not pressing


        1. // Reply

          I want to load my prepaid online using my internet apps


  4. // Reply

    I tried buying the token from quicteller and it kept saying the, “The meter number you entered is invalid”. Does it mean we cannot use the online plafrom the recharge a prepaid meter?


  5. // Reply

    can I transfer credit from one meter to another


    1. // Reply

      No. Credit bought are not transferable.


  6. // Reply

    Please what does L int error mean?


  7. // Reply

    Please how do I borrow 5units for my meter


  8. // Reply

    I just packed into an apartment, though met light on so after a week the it went off, so I took the card to disco office and they discovered their debt on it that I can’t have light until I cleared the debt of what I know nothing about……pls how do I go about it pls?


    1. // Reply

      Please call the nearest office to your for proper direction on your request.


      1. // Reply

        What code should use to use my emergency credit because my meter is showing 11:99 and I can’t recharge my token or the meter is not accepting my token.


        1. // Reply

          Hi,
          Please call or visit the nearest Disco office to you for assistance.
          Regards


  9. // Reply

    Thanks for this post.u just saved d

    day


  10. // Reply

    They take longer before they get your prepaid meter registered, can I buy token online and topup before they register my meter so I can buy straight from outlet?


  11. // Reply

    I’ve tried to load the 20 digit but to no success. When I typed it on the little device, it gives no response. I’ve been without power for days…. How can I go about it?


  12. // Reply

    I am Oscar, I misplaced my mojec movable CIU and i have being trying to load it on my meter with my neighbour`s CIU but it keeps on giving me 0.00kwH. What do I do?


  13. // Reply

    Please could show me the procedure for recharging my meter?after dialling the code,it wasn’t loading.




  14. // Reply

    Leave i load my pin and it enter cos wen I cheak my balance it says 80.10 but there is no light yet pls help


  15. // Reply

    how can i connect more than one flat to use one metre box and seperate UIU or reader


    1. // Reply

      Hi Chika,
      I am not sure this is possible. Kindly put a call through to the disco office closest to you for further clarification.
      Regards


  16. // Reply

    how do i do connect multiple appartment to recharge independently using one prepaid metre


  17. // Reply

    I don’t understand why my CIU keeps giving L int error please help me out.


  18. // Reply

    I tried loading a card in this format RC ACCT NO PIN NO, but no resolution. It says payment not enough


  19. // Reply

    What trying to buy the card on my Skye bank mobile and after receiving the code I put it on the small device but there is no light yet..but what next


  20. // Reply

    Good day, I just got the prepaid meter installed recently and was given 20.00 credit as free. i noticed that before daybreak it was reading 7.55. That means I consumed approximately 12.45 units. How can one calculate the consumption per kwh and ensure the right usage? Also, how much does it cost for units? I expect the more you buy the cheaper it becomes? Thank you


  21. // Reply

    Pls how can I borrow some credit, we just park into a new apartment and there is no credit on the metre we just need to use light to9it


    1. // Reply

      Soory Gabriel, you cannot borrow credit on a prepaid meter.


  22. // Reply

    Pls, I just got a prepaid meter. It has been installed. I later want to change the location of where it was installed to another place in the same building. Hope it will not have any effect on the meter?

    What is the next step after the meter has been installed and how can I stop the postpaid bill?


    1. // Reply

      This is one of the questions I intended and I suppose u don’t let them just be, say sometin pls. The other is L int error, how long do we have to keep going to the nearest centers before it’s being rectified. Everything about this is suppose to b of self services, so, there is need to look into this inconveniences ASAP


  23. // Reply

    hello all,
    i moved into an apartment using prepaid meter,but the problem is of the previous occupant who mix placed the meter card and now the light to the apartment off before moving inn.how can i go about having light?what are the procedure please am in a confused state now .


  24. // Reply

    Please I misplaced the meter card where the number is, how do I manually check the meter number on the prepaid meter box?


  25. // Reply

    Good day, I purchased 3000 naira worth via the Diamond Bank mobile app. I got 2 20 digit tokens. One showed Bsst token and the other one showed std token. I loaded the std token first which it accepted. However when I tried loading the bsst it showed used. Pls what do I do


  26. // Reply

    Hello.
    Pls I just bought credit unit worth 3k and I was told to punch in 2 different sets of 20digits before punching in the real 20digits for the credit unit and all replies were REJECTED.
    Pls help.
    Thank you.


  27. // Reply

    I have discovered that the CIU does not connect to the meter any time the credit units is exhausted.
    Hence one cannot recharge the meter if it disconnected due to exhausted credit units.
    Is there a work around for this communication problem.
    Yes the CIU is powered and the model is H1000 mojec&microstar unit


  28. // Reply

    I bought subscribed N3000 on 21/11/2017 three different 20digit numbers were given after the first two, the main recharge pin has not been successful. The response is REJECT
    I bought another N1000 subscription thinking the first one is not correct the response is still REJECT.
    please what the problem is?
    Thank you sir


  29. // Reply

    Am also having same problem here.


  30. // Reply

    Pls. I need the command codes for mojec meter such as code to check account ballance, tariff and SGC.

    Thanks

    Ismail Ahmed


    1. // Reply

      The codes are listed in the post above sir.


  31. // Reply

    Hi,
    Please my meter keeps rejecting Token. After the meter was installed, i purchased a token and tried to load it but i got the error “reject” i tried again a couple of time and got the same result. i wrote a complaint letter to the AEDC and got no reply. Tonight, the credit got exhausted and i purchased another token online, loaded it and dot the same error message. Please, what do i do?


    1. // Reply

      GM Posts, For weeks now, when I plug in my CIU a red light appears above COMM, thus I cannot load. I was given a 12-digit number at EEDC which will show me ‘ACCEPT’, whereas my 20-digit recharge pin gives me the same ‘L int error’. It seems like there is no solution to it.


      1. // Reply

        I would suggest you go to the nearest EEDC Office with the box for proper assistance.


  32. // Reply

    Try loading but after the 20 digits pin entred nothing displayed on the screen and the light is not coming on. Does it mean I have a problem with my box.


  33. // Reply

    My prepiad meter was recently installed. I try buying unit through buypower.ng each time I type in my card number,it keep telling invalid meter number. How do I check my meter number and acct balance since CIU don’t have blue button but just one red enter button


  34. // Reply

    Can I recharge my meter card with my phone my card just finish


  35. // Reply

    I have for days tried to load credit but the mojec customer interface will show Red light. Why and what can I do


  36. // Reply

    Pls I paid online but the 20 digit PIN disappeared before I could write it down, what do I do?


  37. // Reply

    Pls, how can i borrow i have run out of credit?


    1. // Reply

      Sorry you can’t borrow units.


  38. // Reply

    Please, my company got a meter card and was not able to activate it, because they requested for old NEPA bill. So, the landlord’s attention was called and he went and activated the card, paid 50k. Now the credit has finished and have been trying to recharge but they keep telling us that the meter is owing. Please how can this be rectified?


    1. // Reply

      Please you might have to visit the office again for assistance.


      1. // Reply

        Hello! We just recently hot the new digital (mojec) meter. I bought units online, punched in the digits,saw the units but no light in my house. What is the problem please?
        NB: when the meter was installed, they gave a card, I havnt taken the card to their office so nothing has been done with the card. Could it be the reason why my light isn’t working?


  39. // Reply

    While your post was insightful, it seems as if we won’t be getting any help from you concerning our meter issues. You could kindly edit your post to reflect that.
    Thanks.


    1. // Reply

      Hi Fola,
      The post is a guide on How To Recharge, Check Balance And Other Functions On the Meter. Further assistance like we usually state should be directed to the Discos.

      Regards


  40. // Reply

    Pls i want to load my token with another keypad,cos my keyboard is faulty


  41. // Reply

    Please how do I check my last recharged amount?


  42. // Reply

    I tried rechargin ND initially it was showing me failed ND later it showed rejected please what is the way out


    1. // Reply

      You need to complain this to the nearest office for proper assistance.


  43. // Reply

    Hello! We just recently got the new digital (mojec) meter. Recharged it online,punched in the digits,saw the units but there’s still no light in my house. Can you tell me why please??
    NB: I was given a card after the meter installation, didn’t take it to the AEDC office here so nothing was done to it.


  44. // Reply

    I buy 5000 naira prepaid unit from FCMB BANK
    but i didnt get token number what i do


    1. // Reply

      You might have to call your bank.


  45. // Reply

    I parked into a new apartment and the prepaid meter there I can’t locate the meter number please what can I do to get it


  46. // Reply

    Hi, please I would like to know the total units for #23,548.00 token. Thanks.


  47. // Reply

    I tried purchasing a token through my Stanbic app ,the token was sent to my phone but I mistakenly deleted the token before imputing the nos on the prepaid meter.pls, aw can I get the token back?


    1. // Reply

      Kindly contact your bank, they can help retrieving the code.


  48. // Reply

    I want to be using internet access to be checking the total recharge credit.


  49. // Reply

    Please I have bought unit but when try recharge it load and in the purchase card I notice 2 token number and recharge pin which one will use now.


  50. // Reply

    My prepaid meter is about to be forcefully exchanged for a post paid type for reasons not clear to me


  51. // Reply

    My prepaid meter is about to be withdrawn for a postpaid type, is it right, IBEDC, elebu area, oluyole extension, Ibadan


  52. // Reply

    Some truly nice stuff on this website, I love it.


  53. // Reply

    if we travelled for a long time and haven’t used the meter for quiet sometime…does this mean we are owing Nepa?

    what are the charges of we want to buy the next unit?


    1. // Reply

      Hi Yemi,
      You don’t get to pay for what you don’t consume, that is the whole essence of the Prepaid meter.
      Regards


  54. // Reply

    Please can you help me with the prefix of all Nigerian biller (Ikeja disco, eko disco, Enugu disco, kano disco etc )prepaid meters numbers.

    For example MTN starts with 0803, 0806, 0810 … and Glo is 0805, 0811


  55. // Reply

    Please how can I get a prepaid meter faster because I have been requesting for one since 1 year now and I have not been able to get 1. Eko meter

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