How To Pay Bills Using The Ecobank Mobile And Internet Platform Step By Step

The Ecobank mobile app brings all your banking transactions to your doorstep and makes it as easy as pie. It allows you to enjoy banking services from the comfort of your mobile device. The app also offers you an easy way to manage your account and conduct financial transaction in a simple and secured manner.


Best of all it gives you access to the new and exciting feature Express account, it combines the mobilemoney feature which is a clever electronic wallet that lives in your phone and links your mobile quickly and safely for all banking transactions.

The app is available in over 30 countries where Ecobank operates. Services on the app include: Funds transfer to self and others within Nigeria and outside the country, balance inquiry and display of mini statements, block card or cheque request, account statement request, airtime topup for self or others, locate nearest Ecobank branch or ATM, pay bills or merchants, shop online and check forex rates.



Benefits Of The Ecobank Mobile App

  1. Send money to anyone both home or abroad instantly.
  2. Cashless shopping with scan + pay QR codes
  3. Pay bills and buy airline tickets on your mobile
  4. Top up airtime for self or others
  5. Open account instantly on your mobile


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Activating The App

  1. Download the app from your mobile device’s appstore and install
  2. Authenticate your device by dialing “326# using the number you used to register or open your Ecobank account
  3. Perform a pin change by following the instructions displayed on your screen
  4. Login to access your mobile banking
  5. If you are a new user, click on the “new user” button to register.
  6. Register your details then enter your mobile number
  7. You will receive an SMS with a one time pin (OTP) on your registered mobile number, enter the pin and you will be sent an authentication code to secure any future transactions.
  8. Enter a personalized pin to access your mobile banking process
  9. Your profile will be loaded on the mobile app landing page and you can start enjoying your mobile banking experience.



Ecobank Mobile Transactions

  1. Buy airtime- Dial *326*1*amount#. For example *326*1*1000#.
  2. Check account balance- Dial *326*0# then follow the onscreen prompts.
  3. Funds transfer- Dial *326# then follow the onscreen prompts. Select transfer amount, enter the beneficiary’s account number then select the Bank’s name, confirm the account number then validate the transaction by entering your pin then send. The money will be transferred and you will get a debit alert.
  4. Open xpress account- Dial *326# then follow the onscreen prompts.
  5. Pay bills and merchants. You must already have deposited money in your account to use this service. You can pay via USSD by dialing “326# then follow the onscreen prompts or pay online by doing the following.

– Open the Ecobank mobile app on your device

– Select product, select ” pay bills and merchants ”

– Select the specific bill then click ok.

– Select mobile number

– Enter your secret pin.

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