In this review, we will be looking at Kenya’s National Social Security Fund which has the major objective of providing social security protection to workers in both formal and informal sectors of the economy. The cooperation offers social protection to all Kenyan workers across board. They register all members, receive their contributions as it comes, they manage all funds of the scheme, process and most importantly pay out benefits to eligible members or dependents as at when due.


The National Social Security Fund (NSSF) was established in 1965 and was at that time operating as a department under the Ministry of Labour until 1987 when the NSSF Act was reviewed and later amended, which led to converting the Fund into a State Corporation under the Management and a supervision of a Board of Trustees.


How To Register On The Portal

The portal presently is not open to online registration. You can apply for benefits at the NSSF office closest to you. At present NSSF does not process benefit applications online. The form will be provided to you at the office and you will be advised accordingly on how to go about filling with all the benefits fully explained to you. Kindly see below list of NSSF Offices In Kenya and visit the closest one to you today.


NSSF Toll Free Number

The cooperation toll free line is 0800 2212744. You can reach out to the cooperation on this number 24hours at no charges.


List of NSSF Offices Across The Country

Central/Eastern Region Branches

Central/Eastern Region Office, Sohan Plaza Kimathi Way
P.O. Box 308, Nyeri
Tel: 061-2031140


Embu Branch, Eastern Emporium Bldg, Grd Flr. Kenyatta Ave. (Main Nbi – Meru Highway)
P.O. Box 316, Embu
Tel: 0734317315/0737409460



Makueni Branch, Junction Mall, 1st Flr. Along Machakos Wote  Rd

P.O. Box 306-90300, Makueni
Tel: 0737409428, 044-33349/33084



Nyahururu Branch, Barclays Bank Hse Sharp Road.

P.O. Box 148-20300, Nyahururu
Tel: 065-2032943/0737409459



Maralal Branch, Saidia Bld. Prisons Rd. Opp. County Treasury

P.O. Box 258-20600, Maralal
Tel: 0737409433


Nanyuki Branch, Silver Plaza, Ground Flr.
P.O. Box 226-10400, Nanyuki
Tel: 0737409444



Nyeri Branch, Sohan Plaza Kimathi Way

P.O. Box 308, Nyeri
Tel: 061-2032103/0737409455



Muranga Branch, Pala Plaza, Ground Flr.

P.O. Box 168-10200, Muranga
Tel: 060-2030313



Thika Branch, Thika House, Kwame Nkruma St.

P.O.Box 844-01000, Thika
Tel: 067-2222279/0737409391



Mwingi Branch, LDP Building – Garissa Rd

Tel: 0737409465
P.O. Box 432-90400, Mwingi



Meru Branch, Ncheege Plaza, 1st Flr. Kirukuri St.

P.O. Box 1228-60200, Meru
Tel: 0737409474



Kitui Branch, Muli Mall, Grd Flr. Biashara/Mukuti Street

P.O. Box 641-90200, Kitui
Tel: 044-4422239/0737409417




Kerugoya Branch, Mbigwa Sacco Plaza,1st Flr Opp. KCB Kutus – Kagumo Rd

P.O. Box 600, Kerugoya
Tel: 0737409471

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Coast/North Eastern Region Branches

Coast and North Eastern Region Office, Social Security House Mombasa 5th Flr, Nkurumah Rd
P O Box 90490-80100,Mombasa
 Tel: 041-2223426/19, Mombasa


Ukunda Branch, Tiosgima Plaza, Ground Flr. Diani Beach Rd.
P.O. Box 1076-80400, Ukunda
Tel: 053-8015545/0737409434, Wireless 053 8015545



Voi Branch, Haji Plaza Ground Floor Biashara St.

P.O. Box 127-80300, Voi
Tel: 043-2030129/0737409398



Garissa Branch, Lilac Centre, 1st Floor, Kisimayu Rd.

P.O. Box 378-70100, Garissa
Tel: (046)2102110, Fax 0462102253 /0737409468



Mombasa Branch, Social Security House Mombasa Grd. Flr. Nkurumah Rd.

P.O. Box 90490-80100, Mombasa
Tel: 041-2311848, 041-2317123, 041-2223419, 0737 409 415



Wajir Branch, Juba Building, Korahey-Works Road, Ground Flr.

P.O. Box 326-70200, Wajir
Tel: 0737409411


Malindi Branch, Al Noor Plaza 1st Flr. Jomo Kenyatta Ave.
P.O. Box 290, Malindi
Tel: 042-2130003/0737409449



Lamu Branch, Majid Swaleh Hemed Bld.

P.O.Box 389-80500, Lamu
Tel: 0737409410


Mtwapa Branch, Mtwapa Mall, 1st Floor, New Mombasa- Malindi Road
P.O. Box 733-80109, Mtwapa
Tel: 0786222322/041- 2324158


Nairobi Region Branches

Nairobi Region Office, Bruce Hse 5th Flr, Std Street
P.O. Box 50397-00200, Nairobi
Tel: 2222668/9



Hill Branch, Social Security Hse Nbi Bishop Rd, Ground Flr

P.O. Box 45969 – 00100, Nairobi
Tel: 020-2729911/020 2832899/020 2713844/46/48/51/ 0737633906



Kiambu Branch, Mapa Hse, Kiambu Rd – 2nd Floor Biashara Street, Kiambu Githunguri Rd.

P.O. Box 713-00900, Kiambu
Tel: 0737633914/(066)2922114



Industrial Area Branch, Simco Plaza 2nd & 3rd Flr, Lusaka Road

P.O. Box 30451-00100, Nairobi
Tel: 020-554883/895, 0737409457



Donholm Branch, The Point-Buruburu, Along Rabai Road (Hamsa Stage) Opposite Kenol Petrol

Station next to Naivas Supermarket.

P.O. Box 1385-00515, Nairobi
Tel: 0786998818/0773780210



Ongata Rongai, Masai Mall, 2nd Floor, Magadi Rd

P.O. Box 665-00511, Ongata Rongai
Tel: 0731032088, 045-3123112



City Center Branch, Bruce Hse 5th Flr, Std Street

P.O. Box 50397-00200, Nairobi
Tel: 0737409453, 2228068/2228276



Westlands Branch,Woodvale Centre 1st & 2nd Floor, Westlands Road

P.O. Box 66575 – 00800, Nairobi
Tel: 020-4444308, 0737409416



Eastleigh Branch, Eastleigh Mall 1st Floor, General Waruinge Rd

P.O. Box 7800-00610
Tel: 0739102003, Nairobi



Kitengela Branch, Africa House, Ground Floor, Kajiado Namanga Highway

P.O. Box 529-00242, Kitengela
Tel: 0739-102009



Machakos Branch, Nijrang Building,First Floor, Mbolu Malu Rd

P.O. Box 525-90100, Machakos
Tel: 0737409412


RiftValley Region Branches

Rift Valley Region Office, AFC Bld, 1st Floor Kijabe Row
Tel: 051-2216449, Nakuru


Naivasha Branch, Wagi House Kenyatta Ave.
P.O. Box 361, Naivasha
Tel: 0737409437,050-2020146



Nakuru Branch, Polo Centre, Ground Floor

P.O. Box 1510-20100, Nakuru
Tel: 051-2210953/0737633903



Eldoret Branch, Kiptagich Bldg, 6th Flr. Off Uganda Rd

P.O. Box 1120, Eldoret
Tel: 053-2062284, 053-2061476 Direct No. 053-2061708



Nandi Hills Branch, Atlanta Building, Ground Floor

P.O. Box 207, Nandi Hills
Tel: 053-643189



Narok Branch, Oltalet Mall, 1st Floor

P.O. Box 443-20500, Narok
Tel: 050-2222062/0737409439



Kabarnet Branch, Mart Properties Plaza, Ground and 1st Floor

P.O. Box 14-30400, Kabarnet
Tel: 053-22162



Kapsabet Branch, AFC Building Ground Floor

P.O. Box 1122, Kapsabet
Tel: 053-5252113/0735888887



Kericho Branch, Sinendet Towers, 2nd Floor, Kisumu – Nairobi Highway

P.O. Box 586-20200, Kericho
Tel: 0737409470



Sotik Branch, Bureti Tea Growers Sacco Bld, Main St.

P.O. Box 947, Sotik
Tel: 0737409413



Kitale Branch, Ambwere Plaza Grd Flr Mazingira Street 49

P.O. Box 49-30200, Kitale
Tel: 054-30861/0737-409463



Lodwar Branch, District Development Office Bld, Opposite County Commission Office

P.O. Box 106, Lodwar
Tel: 0735777788


Western/Nyanza Region Branches

Western/Nyanza Region Office
Al-Imran Plaza 3rd Floor Ondiga Oginga St.
Tel: 057-2021703



Bungoma Branch, Catholic Diocese Bldg Grd Flr. Mumias Rd

P.O. Box 572-50200, Bungoma
Tel: 055-30123/ 0737409456



Busia Branch, Rasto Park Plaza Busia-Ksm Highway

P.O. Box 109-50400
Tel: 0552322270/2322075/0737409441



Kakamega Branch, Ambwere Furaha Centre, 1st Flr – Sudi Rd opp. Muliro Gardens

P.O. Box 833-50100, Kakamega
Tel: 056-2030428/0737409418



Kisii Branch, Magson Plaza Postal Rd, 1st Flr next to Police Station

P.O. Box 898-40200, Kisii
Tel: 058-30206/0737409394



Kisumu Branch, Al-Imran Plaza ,3rd Flr. Odinga Oginga St.

P.O. Box 1037, Kisumu
Tel: 057-2024338/07374099447



Nyamira Sub Branch, location

P.O. Box , Nyamira
Email: n



Siaya Branch, Mwalimu Plaza Grd Flr Odinga Oginga Street

P.O. Box 1169, Siaya
Tel: 057-5321747/0737409390



Homa Bay, Luore Plaza ,Bank Street

P.O. Box 167, Homa Bay
Tel: 0737409446,059-22063



Migori Branch, Pesoda Plaza next to DTB Bank & Family Bank, Ground Floor & 1st Flr.Migori/Isbania Rd.

Tel: 0786222323


Vihiga Sub Branch location
P.O. Box , Vihiga
Email: v



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