Ecobank Mobile Banking App: How To Install And Use The MobileMoney App Platform



The Ecobank Mobile app was build based on popular demand as the world of IT is a global village. The Ecobank MobileMoney allows you to do all your money and mobile Banking Transactions in one place on your phone. It integrates the services into a new, more easy-to-use e-wallet on your phone. It is currently available in Nigeria and Kenya, where it replaces Ecobank MobileMoney and Ecobank Mobile Banking.

What Transactions Can Be Performed On Ecobank Mobile App

  • You can Make account deposits
  • Do account-based payments/Transactions.
  • Pay regular bills and tolls, e.g. LLC
  • Make balance enquiries
  • See mini account statements
  • Send money transfers
  • Buy travel tickets

 

How To Activate Your App

For first-time Mobile Banking customers

If you’re a new Ecobank Mobile user:

  1. Download the app and click on New User to register
  2. Once registered, you’ll receive an SMS with a one-time 6 digit PIN
  3. Log-in to the app with the 6-digit PIN
  4. Change the PIN to a new 6-digit PIN of your choice
  5. To access your bank account on the app, visit any Ecobank branch and fill in an activation form

 

For existing mobile customers

How to download your new mobile app:

  1. Go to the app store on your mobile device (Nokia App store, Google Play,
  2. Blackberry App World and Apple App Store)
  3. Type Ecobank Mobile, find the app, then click Install
  4. Once the app is installed, exit the app store
  5. To launch the app, click on the Ecobank Mobile icon on your mobile phone
  6. To verify your mobile device, dial *326# using your registered number and perform a PIN change
  7. Log-in to the app and start banking

 

MobileMoney from Ecobank lets you send and receive money, make payments and buy airtime. It’s a clever electronic wallet that lives on your phone and links your mobile quickly and safely to all your banking transactions.

Key Features Of Ecobank MobileMoney

  • Deposit and withdraw money
  • Send money to friends and family for them to redeem at our agents
  • Receive money
  • Purchase airtime
  • Pay for bills, goods and services
  • Check your account
  • Agents and small businesses can make collections electronically

How To Register For Free with country codes

To Register on the Mobile Money platform, follow the steps below.

Step1. Dial  *326# on your mobile device.

Step2. Enter your option number.

The remaining steps are easy to pull through.

Note that this service is only open to Customers using Glo, Airtel and Etisalat Mobile Network Subscribers.



You can reach the Ecobank Customer Careline here in case of any irregularity.

T: 08003262265 (0800 ECOBANK)

E: Engcontactcentre@ecobank.com

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